Privacy Policy.

1. Introduction

Steel Construction Ltd. (“Steel Construction,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steelconstructionltd.com (the “Website”) or interact with our business.

By using our Website or providing us with your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website or provide us with your information.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

Contact Information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Company name and position

Project Information:

  • Architectural plans and drawings
  • Project specifications and requirements
  • Site location and details
  • Budget and timeline information

Communication Records:

  • Messages sent through contact forms
  • Email correspondence
  • Phone call records and notes
  • Quote requests and inquiries

Business Information:

  • Payment information (processed securely through third-party processors)
  • Purchase history
  • Account preferences

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information about your device and usage:

Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Screen resolution

Usage Information:

  • Pages visited
  • Time and date of visits
  • Time spent on pages
  • Referring website
  • Links clicked
  • Search queries on our Website

Cookies and Tracking Technologies:

  • We use cookies and similar technologies to enhance your experience (see Section 8 for details)

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Business partners or referral sources
  • Public databases or business directories
  • Social media platforms (if you interact with us there)
  • Credit reporting agencies (for business accounts)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Providing Services

  • Processing quote requests and orders
  • Designing and engineering custom steel buildings for your project
  • Communicating about your project status
  • Scheduling delivery and coordinating logistics
  • Providing customer support and technical assistance

3.2 Business Operations

  • Managing accounts and processing payments
  • Maintaining customer records
  • Analyzing business performance and trends
  • Improving our products and services
  • Managing our Website and IT infrastructure

3.3 Marketing and Communications

  • Sending promotional materials about our products and services (with your consent)
  • Providing updates about our company
  • Responding to your inquiries
  • Conducting customer satisfaction surveys

3.4 Legal and Compliance

  • Complying with legal obligations
  • Enforcing our terms and conditions
  • Protecting our rights and property
  • Preventing fraud and security threats
  • Resolving disputes

4. Legal Basis for Processing (Where Applicable)

We process your personal information based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfill our contractual obligations to you
  • Consent: You have given explicit consent for specific processing activities
  • Legitimate Interests: Processing necessary for our legitimate business interests (unless overridden by your rights)
  • Legal Obligations: Processing required to comply with legal or regulatory requirements

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors who perform services on our behalf, such as:

  • Payment processors
  • Delivery and logistics companies
  • IT service providers and web hosting
  • Email service providers
  • Accounting and legal professionals
  • Marketing service providers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Business Partners

We may share information with:

  • Suppliers and subcontractors involved in fulfilling your order
  • Architects, engineers, or contractors working on your project (with your consent)
  • Industry partners for collaborative projects

5.3 Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders or legal processes
  • Government or regulatory requests
  • Legal claims or disputes
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activity

5.4 Business Transfers

If Steel Construction is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. You will be notified of any such change.

5.5 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

  • Customer account information: Duration of business relationship plus 7 years
  • Project files and engineering documents: 10 years (or as required by law)
  • Marketing communications records: Until you opt out or 3 years of inactivity
  • Website analytics data: 26 months
  • Financial records: 7 years (as required by Bahamian tax law)

When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights:

7.1 Access and Correction

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Receive a copy of your personal information in a portable format

7.2 Deletion and Restriction

  • Request deletion of your personal information (subject to legal obligations)
  • Request restriction of processing in certain circumstances
  • Object to processing based on legitimate interests

7.3 Marketing Opt-Out

  • Unsubscribe from marketing emails using the link in our messages
  • Contact us to opt out of other marketing communications
  • You will still receive transactional messages related to your orders

7.4 Cookie Management

  • Adjust your browser settings to refuse cookies
  • Use our cookie preference center (if available)
  • Note that disabling cookies may limit Website functionality

7.5 Exercising Your Rights

To exercise any of these rights, please contact us using the information in Section 13. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Website. They help us recognize your browser and remember certain information.

8.2 Types of Cookies We Use

Essential Cookies:

  • Required for the Website to function properly
  • Enable core functionality like security and navigation
  • Cannot be disabled

Performance Cookies:

  • Collect information about how you use our Website
  • Help us improve Website performance
  • Examples: Google Analytics

Functional Cookies:

  • Remember your preferences and settings
  • Enhance your user experience
  • Examples: language preferences, form data

Marketing Cookies:

  • Track your browsing across websites
  • Deliver targeted advertising
  • Measure advertising effectiveness
  • Examples: Facebook Pixel, Google Ads

8.3 Third-Party Cookies

We may use third-party services that set their own cookies, such as:

  • Google Analytics (website analytics)
  • Facebook (social media integration and advertising)
  • YouTube (embedded videos)

8.4 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect Website functionality. For more information about cookies, visit www.allaboutcookies.org.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security Measures Include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure servers and data storage
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection
  • Confidentiality agreements with service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. International Data Transfers

Our business operations are primarily based in The Bahamas. If you are located outside The Bahamas, please be aware that your information may be transferred to, stored, and processed in The Bahamas or other countries where our service providers operate.

By using our Website or services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

11. Children’s Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

12. Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this policy.

Significant Changes: If we make material changes that significantly affect your rights, we will notify you by:

  • Posting a prominent notice on our Website
  • Sending an email to the address associated with your account
  • Other appropriate communication methods

Your continued use of our Website or services after such notification constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Steel Construction Ltd.
Phone: +1 242-324-2022
Email: info@streelconstructionltd.com

Address:
Eastern Road
Nassau
The Bahamas

Response Time: We aim to respond to all privacy inquiries within 30 days.

15. Data Protection Authority

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the relevant data protection authority in The Bahamas.

Your Consent

By using our Website or providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.